Privacy Policy
Last Updated: January, 2022
[Kardic Health] (“Kardic,” “our,” “us,” or “we”) is committed to protecting the privacy and security of the information of our website visitors and patients. We want you to understand how we collect and use information from our website, kardic.levosites.com/ (the “Platform”) and through offering our telehealth services (the “Telehealth Services” and together with the Platform, the “Services”) so you can interact with us and our providers with confidence. By using the Services, you accept and agree to the practices this Privacy Policy describes.
When you use our Services, Kardic may receive protected health information and we may collect, use, and disclose other personally identifiable information. Under the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”), certain demographic, health, and/or health-related information that Kardic receives as part of providing the Services may be considered “protected health information” or “PHI.” HIPAA provides specific protections for the privacy and security of PHI and restricts how PHI is used and disclosed. Kardic may only use and disclose your PHI in the ways permitted by you in the HIPAA Privacy Authorization provided under the Terms and upon your login to your account with the Services or otherwise in compliance with HIPAA. In addition, “personally identifiable information,” as used in this Policy, is information that specifically identifies an individual, such as an individual’s name, address, telephone number, e-mail address, or other similar information that can be used to identify you. Personally identifiable information also includes information about an individual’s activity on our Services, including profile information and other identifiable information entered by you. PHI and personally identifiable information are collected referred to in this Policy as “Your Information.”
What Information Do We Collect?
When you use our Services, we may collect and use Your Information as well as other non-individually identifiable information. To participate in certain features of the Services, you may be required to provide certain personal information. For example, when registering as a user for Telehealth Services, we may ask for your name, e-mail address, birth date, mailing address, zip code, phone number, credit card information or other personal information. We may also collect information that you provide directly to use by voluntarily filling in forms on the Platform, including transactional information or customer service information.
When you browse our Platform or use any of our Telehealth Services, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may also use “cookies” and other tracking technologies to enhance your experience and gather information about our Platform visitors. Please see the section below called “How We use Cookies and Pixel Tags” to learn more
If necessary to perform the Telehealth Services, we may collect PHI. Any collection, use, or transmission of PHI will be in accordance with applicable laws, including HIPAA.
How Do We Use Your Information?
We may use Your Information we collect from when you use the Services in the following ways:
- To present our Services and content to you;
- To provide you with information that you request from us;
- To notify you about changes in the Services we offer;
- To allow you to participate in in any interactive features on the Services;
- To personalize your Services;
- To contact you when necessary or requested;
- To process transactions;
- To verify and validate your identity;
- To the extent you have not opted out of receiving marketing communications, to send you information about Kardic or our Services, including by letter, email, text, telephone, or other forms of communication;
- To the extent you have not opted out of receiving marketing communications, to provide you with information about third-party businesses, products, and services, including by letter, email, text, telephone, or other forms of communication;
- To troubleshoot problems with the Services, as requested;
- To enforce the Terms of Service, and to detect and protect against error, fraud, and other unauthorized or illegal activities;
- To operate and improve the Services available through us;
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Your Information held by us about our consumers is among the assets transferred.
How We Use Cookies
A “cookie” is a small computer file that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Keep in mind, however, that some website features or services may not function properly without cookies.
A “pixel tag” is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.
While we use cookies and pixel tags, we do not track our users across websites or over time.
“Do Not Track” Request
Our Services currently do not respond to “do not track” or similar signals.
How Do We Share Your Information?
We do not sell or rent Your Information collected through the Services to anyone.
We may also disclose Your Information as follows:
- With contractors, service providers, and other third-parties we use to support our business;
- To fulfil the purpose for which you provide it;
- For any other purpose disclosed by us when you provide the information;
- With your consent;
- To the extent legally permissible, we may also disclose Your Information to your health care service providers for purposes of medical treatment, consultation, appointment reminders, to disclose your use of the Services, and to deliver content specific to your health condition.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Your Information held by us about the Platform users is among the assets transferred;
- To enforce any agreement, including any applicable terms of service;
- To establish or exercise our right to defend against legal claims;
- To law enforcement and other government authorities such as legislatures, courts, agencies and litigants if we reasonably believe that such action is necessary to: (a) comply with the law and the reasonable requests of governmental authorities; (b) comply with legal process; (c) respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) protect the security or integrity of the Services’ information systems; and/or (e) exercise or protect our rights, privacy, safety or those of affiliates, clients, you or others; and
- If we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kardic or others.
How Do We Protect Your Information?
To protect Your Information, we take commercially reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no data protection procedures are entirely infallible. As a result, while we strive to protect Your Information, we cannot guarantee that it will be 100% secure. Your transmission of your data to our Platform thus is done entirely at your own risk.
Third-Party Websites
The Platform may contain links to other websites, including those of third parties or business partners. While we seek to link only to websites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing other third-party websites or applications through our Service, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect information about your online activities over time and across different websites when you use our Service.
Age of Consent
Only individuals eighteen (18) years of age or older are authorized to use the Service, either for themselves or on behalf of their minor children. We do not knowingly collect information directly from children under the age of eighteen (18). If you have reason to believe that an individual under the age of eighteen (18) has provided personal information to us through the Service, please contact us, and we will endeavor to delete that information from our databases.
California Visitors
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Platform that are California residents to request certain information regarding our disclosure of Your Information to third parties for their direct marketing purposes. To make such a request, please send an email to [EMAIL] or write us at: [ADDRESS].
International Visitors
Our Service is hosted and operated in the United States. Unless you have been informed otherwise, by using the Service, you are consenting to the transfer of Your Information to the United States. If you are accessing the Service from outside of the United States, please be advised that United States’ law may not offer the same privacy protections as the laws of your jurisdiction.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Platform. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Contacting Us
We welcome any questions, comments, or complaints you have may have regarding this Privacy Policy. Please do not hesitate to contact us at:
[ADDRESS]
